Job Description

About the Role:

We’re looking for a reliable, experienced Warehouse Manager / Logistics Lead to take ownership of day-to-day warehouse operations and logistics for our growing company. This role is key to ensuring all orders are shipped accurately, on time, and at the most cost-effective rates — while maintaining a clean, safe, and organized warehouse that operates according to company SOPs.

You’ll lead a team of warehouse associates, spend 75% of your day on the warehouse floor actively managing staff, ensuring standard operating procedures (SOPs) are followed, and promoting a culture of accountability, safety, and teamwork. The remaining 25% in the office handling logistics, shipment planning, vendor coordination, and administrative tasks. This position requires strong leadership, attention to detail, and a proactive approach to process improvement.

Key Responsibilities:

Team Leadership & SOP Compliance

• Lead by example — work alongside the team to set the tone for productivity, quality, and accountability
• Conduct daily meetings to communicate priorities, assign tasks, and ensure alignment on goals
• Train, coach, and monitor staff to ensure strict adherence to warehouse SOPs, safety procedures, and customer service standards
• Implement and maintain training programs to improve team performance and consistency
• Monitor labor compliance, ensuring employees take breaks and lunches per legal and company requirements

Warehouse Operations

• Oversee all warehouse functions: receiving, put-away, inventory management, picking, packing, and shipping
• Ensure orders are picked and shipped accurately and on time
• Perform weekly cycle counts for key SKUs and maintain inventory accuracy in WMS
• Conduct random quality control checks on inbound and outbound orders
• Keep the warehouse clean, organized, and compliant with safety standards

Logistics & Cost Management

• Manage and schedule inbound and outbound shipments
• Bid out freight, assign carriers, and select the most cost-effective and reliable shipping options
• Send ASN’s, create loads, upload signed BOLs, and coordinate with customer requirements
• Audit shipping invoices for accuracy and identify areas for cost savings
• Work closely with the purchasing and sales teams to coordinate priorities and meet delivery expectations

Continuous Improvement

• Evaluate warehouse and logistics processes regularly and recommend improvements
• Implement best practices to improve efficiency, reduce errors, and lower operating costs
• Review carrier performance to ensure optimal service and pricing

Qualifications:

• Strong leadership and team management skills; ability to motivate and guide staff
• Deep understanding of warehouse procedures, inventory control, and shipping logistics
• Forklift and Reach Truck Certified
• Proficient in WMS systems (Extensiv preferred), Microsoft Office, and logistics platforms such as Bill.com
• Experience managing freight costs, carrier selection, and invoice auditing
• Strong organizational, communication, and problem-solving skills
• Comfortable working in a fast-paced, deadline-driven environment

Minimum Required Education and Work Experience:

• 3+ years of experience in warehouse or logistics management
• Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.

What We Offer:

• Competitive salary range of $80,000 to $100,000 commensurate with experience, plus performance based bonus.
• Health and wellness benefits
• Paid Time Off
• A professional, team-oriented work environment
• Opportunities to contribute to operational improvements and business success

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