Job DescriptionDisney store and shopDisney are the retail merchandising arms of Disney Parks, Experiences and Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends The Walt Disney Company's brands to merchandise. Disney store and shopDisney is owned and operated by Disney in North America, Europe, Japan and China. Disney store and shopDisney carry high-quality products and books, including exclusive product lines that support and promote key entertainment initiatives and characters from Disney, Pixar, Star Wars, Marvel and National Geographic. shopDisney.com is the U.S. ecommerce destination for guests of all ages, offering a curated selection of products, global collections and collaborations from Disney and licensees, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. There are currently Disney store locations in North America, Japan, China and Europe, plus online stores and For more information, please follow us at: and QualificationsJob may require lifting boxes that weigh up to 40lbs. and climbing a ladderAvailable to work a flexible schedule that meets the needs of the business including overnights, evenings, holidays, weekends and call-in shifts (if permitted)Must be available a minimum of two (2) shifts Monday through Friday and have weekend availability that meets the needs of the Store's business during the months of mid-May to AugustMust be able to submit verification of legal right to work in the United StatesMust be at least 18 years of ageRequired EducationHigh School Diploma or equivalentPreferred QualificationsPrevious experience in specialty retail or service industryResponsibilitiesThe Seasonal Cast Member role is a temporary assignment that will begin in mid-May and conclude in August. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non exempt position. The Seasonal Cast Member's primary responsibility is to ensure our Guests have "The Best Retail Experience in the World". This is done by engaging and providing Guests with an Entertaining and Magical experience. Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages"Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestionsContributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experienceAssists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.comConsistently treats all Guests and Cast Members with respect and contributes to a positive work environmentTakes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeepingPerforms cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Serviceoperational tasks based on the needs of the businessUpholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business ConductPromotes and maintains a safe working and shopping environmentRetail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floorDemonstrated success working as a member of a teamAbility to receive feedback and take action when appropriateMust maintain a professional appearance and meet Disney Store grooming guidelinesCompensation DetailsThe pay rate for this role in Livermore, CA is $18.90 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit:
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