Job Description
Louisville Laboratory Manager (Night)
Shift Hours: 1:30am - 10am
POSITION SUMMARY
The Louisville, KY-based Lab Operations Manager is a key member of Zoetis Reference Laboratories' extended leadership team. The Lab Operations Manager uses their reference lab management and people management skills to lead our flagship diagnostic lab based in Louisville, KY. They work with the local leadership team to recruit, onboard, and develop incoming employees. Lead critical initiatives that enable Operational Excellence and drive efficiency improvements. Evaluate, interpret, and recommend key laboratory metrics. Directs operations of both technical & non-technical activities in the lab.
POSITION RESPONSIBILITIES
Assists in recruiting and developing qualified candidates and staff. In collaboration with Human Resources and the Laboratory Admin Director, coordinate departmental interviews, hires, and disciplinary actions. Conduct supervisory evaluations.
Acts as a liaison between cross-functional business groups to support task organization from project award to delivery, addressing any identified gaps that may impact scheduled study deliverables.
Responsible for leading lean projects across facilities that enhance operations and business processes.
Owns, develop, and deploys existing methodologies while advancing and applying lean principles.
Evaluates, interprets, and recommends key laboratory metrics; present and deliver to key stakeholders.
Collaborates with local leadership to maintain, develop, and monitor budgets, expenses, variances, and strategic planning for the laboratory.
Develops, supports, and actively seeks activities and establishes an environment that promotes recognition and retention of colleagues.
Interprets and applies department and organizational policies consistently and fairly in managing a qualified, efficient, and productive workforce.
Learns new techniques, equipment functions, policies, and procedures quickly and effectively as they are revised, devised, and added to the department.
Must demonstrate effective communication skills with staff, clients, and senior Zoetis leadership.
Acts as a champion for Quality and Patient Safety while fostering a culture of continuous improvement.
Ensures that all colleagues at the location have access to ZRL-controlled documents relevant to their roles and that approved policies and SOPs are being followed at the location.
Develops and implements laboratory policies, procedures, and protocols to ensure laboratory performance.
Ensures optimal equipment performance by consistently monitoring and enforcing maintenance and servicing schedules in alignment with operational standards.
EDUCATION AND EXPERIENCE
Bachelor's Degree or equivalent experience in a healthcare/laboratory environment.
MLT/MLS Preferred/Required
Experience: Must have 3+ years managing a laboratory; 5 years preferred
TECHNICAL SKILLS REQUIREMENTS
Leadership: Ability to lead and motivate teams to achieve organizational goals.
Communication: Strong verbal and written communication skills for interacting with various stakeholders.
Problem-Solving: Aptitude for identifying issues and implementing practical solutions.
Data Analysis: Ability to analyze data and make informed decisions.
Financial Acumen: Understanding of budgeting, financial planning, and cost management.
Technical Proficiency: Familiarity with relevant software and tools for managing operations; proficiency in Microsoft Suite, internet, and office/fax machines required.
Task and Time Management: Efficient time management and prioritizing tasks while meeting deadlines. Assigns responsibilities and directions for tasks, sets clear measures, and monitors progress.
Adaptability: Flexibility to adjust to changing circumstances and new challenges.
Collaboration: Effectively working with different departments and teams; establishes relationships and networks across various individuals and groups.
Operational excellence skills: process optimization, managing resources and driving continuous improvement.
Customer Focus: Dedicated to meeting the expectations of both internal and external customers. Promotes a positive company image and collaborates with customers to solve problems.
Conflict Resolution: Works together to resolve conflicts at both the individual and organizational levels.
PHYSICAL POSITION REQUIREMENTS
Must be able to remain in a stationary position for an extended period.
Must be able to move about between various laboratory departments.
Must be able to bend and crouch to reach files and supplies.
Must possess the ability to communicate accurate information, using both written and verbal skills, to clients professionally.
Full time Regular Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at
[email protected] to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis. Zoetis
Job Tags
Full time, Work at office, Local area, Shift work, Night shift,