Job Description

Job Description

Job Description

Schedule: 20–25 hours per week , flexible weekday hours

Compensation:

• $18/hour to start
• $20/hour after 6 months, based on performance
• Job Type: Part-time | Hybrid (on-site + remote flexibility for experienced candidates)

We are seeking a reliable and detail-oriented Therapy Billing Specialist to join our warm, client-centered team. You will be responsible for overseeing insurance claim submissions, payment posting, and key administrative functions that support our thriving therapy practice. The ideal candidate has strong billing experience in outpatient mental health, enjoys working with families and therapists, and is proficient in Simple Practice .

This is a part-time position with a built-in growth path—starting at $18/hr and increasing to $20/hr after six months. Flexible schedule and a supportive, family-oriented workplace included.

• Submit and manage private insurance claims (no Medicaid or Medicare)
• Post payments and reconcile Explanation of Benefits (EOBs)
• Follow up on denied claims and manage appeals as needed
• Verify insurance benefits and client eligibility
• Maintain accurate billing records and generate internal reports
• Respond to client billing questions with empathy and clarity
• Collaborate with therapists and administrative team for accurate documentation
• Credential new clinicians with insurance panels and track credentialing timelines
• Manage and update professional liability insurance records for clinical staff

Required:

• 1+ year experience in therapy or medical billing (preferably mental health)
• Proficiency in Simple Practice or similar EHR/billing software
• Strong understanding of private insurance billing procedures
• Excellent organizational skills and attention to detail
• Strong communication and problem-solving abilities

Preferred:

• Knowledge of CPT/ICD-10 coding in mental health
• Certification in medical billing (CPB, CMRS, CPC, or equivalent)
• Experience managing provider credentialing and liability documentation
• Prior experience in a group practice or therapy clinic

Innsaei (pronounced inn-sigh-ay ) is a trauma-informed, play-based therapy center in Orem, Utah. We believe healing happens when people feel safe, seen, and supported—mentally, emotionally, physically, and spiritually. Our diverse team provides holistic care for children, families, and individuals navigating life’s challenges.

We value collaboration, creativity, and emotional presence, and we're passionate about building a workplace that feels like a second home—for our clients and our staff.

• Supportive Culture: Clear expectations, dedicated admin and billing support, and a workplace where you're never doing it alone
• Work-Life Balance: Flexible scheduling, no on-call, and a culture that protects your time and energy
• Fun & Playful Environment: A joyful, creative, and child-centered team culture that brings authenticity and imagination into everything we do

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