Job Description
The Regional Manager supports and executes strategies related to property management operations by directing the team members on the assigned portfolio of properties and implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives.
Responsibilities:
Develops the annual budget for the properties in the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements and working to address and resolve gaps in the financial performance of the portfolio.
Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results
Provides leadership to the team of Property Managers by interviewing, hiring, and training team members, and by managing their performance in accordance with the policies, values, and business practices. Oversees the appropriate and adequate staffing at each community and supervises the acquisition, development, and management of community team members.
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
Engage in revenue management pricing including attendance at all pricing calls with YieldStar.
Oversight of marketing activities such as reviewing market comps and economic information, review weekly lead and follow up reports, reviewing screening results and metrics
Ensures the appearance and physical aspects of the properties meet the Company's standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep and risk management of each property in the portfolio.
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members.
Responsible for review and approval of all property purchasing with adherence to the expense budget and company policies.
Review resident and mystery shop survey results and create action plans for team members who don't meet minimum requirements.
Oversight of resident retention activities, including positive management relations with residents and handing and resolving escalated complaints from residents.
Ensure training requirements are being met by onsite team members within assigned portfolio.
Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
Requirements:
Minimum of a high school diploma, Bachelor's degree preferred
Minimum of 5 years onsite property management
3-5 years supervisory experience
Experience working with financials and budgets
Proficiency in Entrata, Microsoft Office, and/or other relevant software applications
Demonstrated leadership and strategic thinking skills
High degree of flexibility and tolerance for change
Ability to train, develop, lead and mentor
Benefits:
Medical (100% of employee monthly premium paid for)
PTO
Paid Holidays
Dental
Vision
Life Insurance paid for by the company
Short and Long term disability
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